4 months ago
My friend moved into a house for the school year and he's currently using the router/ modem provided by Comcast. He told me that they were paying for 400mbps and only receiving 150 in speed test. And that the connection drops frequently (wired and wireless). He's called xfinity a couple times, ending in the typical modem refresh and oh hey, it's working so it's good. He also ran the troubleshooter. It said something along the lines of a mismatch/ incorrect dns which I told him to do a dns reset in cmd. Still waiting to see if anything will go on but any suggestions/ ideas on how to fix this?