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Sound Card AE-5

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Topic

helitagging 6 months ago

Hi, I’ve recently bought a sound blaster AE-5 and it’s not detecting on my pc I’m running it on a Asus ROG Z370-3

Comments Sorted by:

acs590 1 point 6 months ago

have you downloaded soundblaster connect 2? that is required for the audio drivers and such

helitagging submitter 1 point 6 months ago

Ye I have downloaded soundblaster connect 2

acs590 1 point 6 months ago

try pulling it out, and putting it back in, it could be a loose connection with the motherboard,then see if it pops up in your playback devices. if it does, set it as your default playback device, and make sure the 3.5mm cable is plugged in to the right slot

helitagging submitter 1 point 6 months ago

I’ve pulled it out and put it into another pcie slot and it still doesn’t pop up in playback devices

acs590 1 point 6 months ago

has it ever popped up? if not, it may be a faulty card, you may want to exchange it

helitagging submitter 1 point 6 months ago

I thought so too but when I gave it too my friend and he tried it on his system it worked so it’s kinda weird