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HELP installed new graphics card and now frame drops and system freezes.

dwyer789
  • 19 months ago

https://ca.pcpartpicker.com/user/dwyer789/saved/JXVsYJ

this is my pc. temp never goes over 70 games work for maybe 5 min and then drops by 20 untill it crashes/freezes. uninstalled drivers and reinstalled drivers. not sure what is happening.

PLEASE HELP

Comments

  • 19 months ago
  • 1 point

Well, you definitely don't have an under powered PSU.

Have you checked task manager to see if the CPU is maxing out.

Could try a Clean Boot, to see if something is interfering with the game.

Also, check Device Manager for problems.

What are you using to monitor temps?

  • 19 months ago
  • 1 point

Hi Morgan, thank you for commenting. cpu has been acting weird. not maxing out but when just on the desktop screen it jumps all over the place. not sure if this is normal or not. just did a clean boot now did fix :( not to sure what to look for in device manager. sorry new to pc world. and been using AORUS ENGINE.

also put in my old gpu and it is working fine. actually better since all the attempts at fixing. my better is 10 20 frames higher than it usually was.

could it be a faulty card?

Thank you again!!

  • 19 months ago
  • 1 point

Sounds like either a driver issue or faulty card. But, let's try contacting Gigabyte support.

https://www.gigabyte.com/us/Support/Technical-Support

Also, you can post in their graphics card forum here:

http://forum.gigabyte.us/

Let us know if they were able to help if not we can continue to diagnose you issue.

  • 19 months ago
  • 1 point

Hi, in case you've previously done an overlclock in AORUS Engine revoke it before going on.

To rule out a faulty display driver installation, I'd recommend to run Display Driver Uninstaller while booted into windows safe mode. It will uninstall your current driver to a allow for a clean install afterwards. You can obtain it from here: https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=1174

Once done, reboot then download and install the latest driver from nvidia.com.

You can also run userbenchmark from userbenchmark.com which might reveal which part performs below expectation.

Links:

Boot into safe mode use method two: https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10 DDU download: https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=1174 DDU Guide: https://www.wagnardsoft.com/content/ddu-guide-tutorial

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